What We Do
Healthcare Renaissance Consulting of LPS,
Inc. delivers executive and entrepreneur organizational
development services for health care organizations that are
newly conceived, just opening up, facing turbulent
and/or uncertain times, or require a renaissance plan of action.
If you are an organization that:
- Has a new senior management team, and wants to see big
improvements in a short period of time and/or
- Has a reputation that needs building quickly and/or
- Has a serious vacancy and turnover rate, and has tried
“everything” and/or
- Is not satisfied with current position, and wants better;
you will benefit by Healthcare Renaissance
Consulting services.
| Being
good today, will leave you
behind in the future…. |
Back to Top
Strategic
Planning Refinement
We help healthcare leaders conduct a values driven alignment
of strategic priorities, goals, quality measures, and their
human resources infrastructure, creating a living, working
strategic plan. It emphasizes both tactics and behaviors to
achieve becoming the healthcare organization of choice for
patients and for providers.
Back to Top
Leadership Consultation
and Development
The healthcare leadership gap is widening between availability
and demand of highly skilled leaders. Healthcare
Renaissance Consulting of LPS, Inc.
provides more than just training which is only 20% of the
solution to leadership effectiveness. Out of the three ring
binder and into practice we will conduct a mission
critical values based assessment and provide learning
experiences that have the highest ROL (return on learning)
for the organization, in alignment with the strategic plan.
Light on LeadStrong. Adapted from
Lance Armstrong’s Live Strong philosophy where “unity
is strength, knowledge is power and attitude is everything”,
Lead Strong™ is about transforming
doubt into conviction when facing everyday challenges, or
realizing the long term vision of the future. Get started
by taking the Leadership Tensile
Strength Quiz.
If your leadership tensile strength is less than 100 you
could build your muscle now.
Click here for complimentary session.
Back to Top
Additional Leadership
Services
Strategic
Planning Facilitation
Q. Have you developed your plan but recognize
the managers and employees don’t know their part in
bringing it to fruition?
We provide a concise, fast track process which sparks innovation,
focuses expertise and promotes ownership throughout the organization
for behaviors necessary to “roll up” into the
success of the overall plan.
Situation: An organization struggled
with how the strategic plan translated into departmentally
based goals.
HCR intervention: Group coaching
was provided to articulate department goals with managers,
and demonstrate connectivity with the system’s strategic
priorities.
Outcome: Goals were decentralized
to each manager, producing unit ownership to goals that
contributed to overall organizational effectiveness.
Crafting
Operational Execution Plans
Q. Have you wished managers would work better
together to achieve an outcome that relies heavily on their
teamwork?
We help make projects happen, turning an idea into a tangible
product, turning a talented group of individuals into team
players or developing day to day tactics necessary to realize
project success. For healthcare organizations seeking breakthrough
profitability, click
here.
Situation: Two departments were
blended together into one organization with managers representing
two different organizations and cultures. The imperative
was to create a “well oiled” team that would
decrease accounts receivable significantly even during this
time of transition.
HCR Intervention: Through an
organizational development intervention, HCR coached both
managers through the transition, and worked directly with
the new team as requested by the manager in team building
techniques.
Outcome: The team achieved significant
reductions in accounts receivable, working together, and
better understanding each others roles and styles.
Leadership
Mentoring for Leaders
Q. I am the executive of my company and know
I need some assistance to sort through transition issues,
but am leery of asking just anyone for help- I know I need
some assistance, but am unsure about the term coaching.
We help newly promoted leaders, new to an organization, new
to project leadership or seasoned executives who need temporary
focused partnership to solve a company problem to achieve
success on their terms. Incorporating the coach approach into
a mentoring partnership, executives are able to frame the
request for help as a strength. We will help implement a mentoring
program within your organization to increase the internal
resources to strengthen leadership skills.
Situation: An executive in a
health care company was faced with some difficult decisions
regarding his team, his relationship with his superior,
and his change management effort that he was about to embark
on. There were no “trusted” and “safe”
resources available to him in his company, and he sought
out the services of HCR Consulting.
HCR Intervention: Through a long
term partnership with the executive and the HCR leadership
coach, he was able to receive coaching and mentoring on
a plethora of issues that came up over time. Knowing that
this part cheerleader, part sounding board was available,
he thought was invaluable. Establishing a trusted coaching
partnership allowed him to receive ideas, support, feedback,
and acknowledgement; something that had been previously
most difficult to find.
Outcome: The quality of his decisions
improved, and the confidence with which he led his team
increased. The team experienced more decisiveness in his
approach, and their satisfaction increased.
Management
or Project Consultation
Q. Have you noticed that leaders are often put
in charge of committees/projects with a responsibility to
get it done, but with no direct authority over the team members?
We help project leaders effectively manage project through
strengthening their leadership skills for getting results
through people. We work with project leaders who need the
political savvy and “systems sense” to get the
desired outcome, without being “in charge” of
the employees that comprise their project team.
Situation: An organization was
noticing delays in billing resulting in delayed cash flow,
and at times lost claims.
HCR Intervention: Leadership
coaching with the clinical and administrative areas’
team leaders, combined with a facilitated cross functional
CQI team process, assisted the team to achieve the outcome.
Outcome: Significant reduction
in billing errors resulting in improved cash flow, with
reduced employee time and frustration.
Leadership
Customized Coaching Clinic
Coaching is not an isolated competency, but an aggregation
of competencies, that, together create a skilled leader who
creates partnerships with employees to help them solve problems
and make the most of opportunities. Unlike a traditional bureaucratic
approach to leadership where the manager tells the employee
the correct thing to do, the manager seizes as many coachable
moments as possible to continuously develop the employees
to find their own answers and leverage situations to achieve
more optimal outcomes. This skill is best taught in a clinic
setting where preference is set on practice vs. lecture. This
clinic is delivered according to the time tested Corporate
Coach University Coaching Clinic format. Delivered over two
days, or four half day sessions. The clinic is a companion
to your companies’ leadership development initiatives,
can be customized to your mission
critical values, and is a key element to holding accountability
for quality and cost outcomes, and becoming effective at managing
diverse employee groups.
Contact Healthcare
Renaissance Consulting of Lighthouse Performance Strategies,
Inc. for more information.
Back to Top
Human Capital Planning and Development
Healthcare
Values: Patients First
Q. Where is your organization? Is it where
you want it to be? (If you are not a healthcare organization,
click
here)
Healthcare Values:Patients First™
is a behavioral competency development and management program
developed by White and White, (2003) which guarantees organization’s
total alignment based on 3-5 behaviorally defined values,
most critical to the specific organization’s success.
The product provides your organization with a permanent Quality/HR
infrastructure, supporting optimal customer loyalty, world
class employee engagement and a patient first approach, minimizing
medical errors and care/service variations while optimizing
performance outcomes.
It all starts with a desire for a better future
than the present now holds. If you are a health care organization
who:
- regrettable turnover of employees and management
- dropping patient satisfaction
- a new team ripe to build reputation fast
- an existing leadership team who needs a fast track solution,
but has tried “everything”
Then it is time for the Health Care Values:
Patients First Solution.
We help health care organizations identify the top 3-5 mission
critical values, align them with the strategic plan, crystallize
behavioral competencies that reflect the values, and integrate
them into a human resources super infrastructure for lasting
change.
And we do it with you , not for you, with your internal resources,
not instead of them, that you OWN, at an unusually affordable
price. This spells value for more than the CFO.
Situation: An health care professional
practice was unhappy with the behaviors of new hires, including
limited productivity, and was stymied about how to help
hiring managers select employees that reflected the values
that the executives desired.
HCR intervention: Through a facilitated
internal process, the leadership team brainstormed on what
the mission critical values were for the organization, and
found that they were in more agreement than they thought.
They incorporated these into their hiring and performance
appraisal process, and have begun leadership development
to increase their skill in holding accountability.
Outcome: Hiring is more in line
with executive values, satisfaction has improved, and productivity
variances are more easily addressed.
What if this solution addressed three
key business trends for 2006 that businesses must address
for success? 1) Creative Compensation 2) PR for everyone 3)
Companies Care (reference Bermudian Business February/March
2006) Turn to Health Care Renaissance Consulting
of Lighthouse Performance Strategies, Inc.; the focus
is on charting your course to success. Our vision is to inspire
leaders to realize a leadership renaissance, fully engaging
their employees, and their stakeholders around the mission
critical values of their organization.
| “Sever
the chain of values between leadership and the people
translating strategy into products and services for
your customers, and you will destroy your foundation
for long term success.”
Randy Komisar The
Monk and the Riddle |
For more info, click here.
Back to Top
Organizational
Assessment and
Strategic Planning for Change
Organizational development is a planned change process, led
and supported from the top that improves an organization’s
effectiveness. HCR works with your
organization to identify the needs for change, assessing change
readiness, action planning using a coach approach, identifying
success measures, establishing a continuous learning agenda,
and implementing sustainability interventions. Our goal is
to leave the organization empowered to solve its own problems,
and hold accountability, through teaching requisite leadership
skills. For organizations interested in a specific OD intervention
based on the integration of mission critical values based
behaviors, click here.
If you are a non-health care organization, click
here.
Back to Top
Healthcare
Leadership Coaching
“If coaching in the workplace
didn’t exist, we’d need to invent it.”
Cheryl Smith, Director of Coaching Clinic Programs, for Corporate
Coach University
Coaching defined by Corporate Coach U is the process of equipping
people with the tools, knowledge and opportunities they need
to achieve effectiveness in their commitment to themselves,
the organization and their work. Coaching is fast becoming
the tool of choice for executives seeking significant personal
and organizational success.
The ROI is irrefutable; Users of coaching services concluded
that the “average return on investment
for coaching= 5.7 times the investment” (Manchester
Study 2004)
Healthcare Renaissance Consulting of LPSI,
Inc. delivers these coaching modalities:
- Executive Coaching using the Lighthouse
Coaching Model (leadership mentoring using the
coach-approach) program from assessment to goal achievement
in alignment with organizational strategic plan (automatically
included in HCV:Patients First
program)
- Individual Leadership Coaching (regardless
of title or position, every healthcare professional can
benefit by one-on-one, personal or professional coaching)
- Bookend Coaching (Receive the
support you need before and after your big event, meeting,
or appointment. Your coach will be available to go over
last minute details or strategies beforehand, and will help
you and celebrate the outcome immediately afterwards.)
- Group Coaching - Group coaching
is available to individuals within the same organization
as well as those from others organizations. Provided all
group coaching participants share common developmental goals,
they may benefit from the insights of both the coach and
the group through telecoaching sessions.
- Team Coaching program
from assessment to goal achievement in alignment with organizational
strategic plan- transforming a team of talented individuals
into a group of team players (included in MCV
program for implementation team)
Q. I have a new leader who is has a lot of potential,
but has not had the experience leading and managing people.
I don’t want to offend by telling the individual that
I want them to engage in coaching.
Situation: A manager was promoted
to leading her unit, after having been a peer. She was solidly
strong on the technical aspects of the unit, and was well
liked, but was unsure about how to implement changes, and
hold accountability.
LPSI intervention: By offering
coaching as a routine part of new manager acclimation the
manager was able to fully engage in the process over an
8 month period.
Outcome: The manager learned
to install policy, hold accountability, develop a new orientation
program, and plan for work expansion, and handle it successfully,
with renewed confidence.
Back to Top
Lighthouse
Leadership
Coaching Model
L E A D STRONG
Lead from a position of strength,
by building your coaching competency (tell
me more)
Lighthouse Leadership Coaching Model
L - Light on Personal Strengths/Opportunities
for Improvement, Learn About Self
E - Envision the necessary leadership
competencies-Explore Possibilities for New Behaviors
A - Act in Partnership with Coach
and Team
D - Dedicate Personal Thought
and Emotion to becoming the leader that can, without fail,
hold accountability for behavior, and inspire people in
the process
STRONG - Build Personal Foundation:
Strengthening Self While Leading Others; combine the tenets
of personal foundation, with the iron clad accountability
process for consistent feedback on performance with employees.
Back to Top
Recruiting
Support
LPS, Inc. works with your organization
to identify the mission critical values, behaviors and style
of your target position as an adjunct to internal or external
recruiting resources. Increase the likelihood that your selected
candidate is best fit for your position. LPSI
will also conduct acclimation coaching with the new candidate
to jumpstart their orientation, contribution, effectiveness
and satisfaction in their new role.
Back to Top
Organizational
Profitability Consultation by Holistic Roadmap
HCR Consulting works in concert
with your health care organization’s strategic planning
process to make the strategic plan more visible, by catalyzing
a company to achieve incremental, scalable growth with measurable
milestones and ROI. The mission critical
values and behaviors that are required for tactical success
are uniquely blended into the consultation for a sustained
high performance culture. A dovetailed approach to executing
strategic and operations planning with human capital coaching
and mentoring is used.
Executive and manager coaching is rapidly becoming the tool
of choice for corporate executives wanting breakthrough profitability.
Through individual, group and team coaching
methods, the critical behavior shifts for profitability
are assured.
|
“
An executive team’s ability to proactively initiate,
implement and manage change are the factors that discriminate
between organizational renewal and greatness versus
complacency and eventual decline.”
(Barry Stow “Psychological
Dimensions of Organizational Behavior”) |
What if this solution addressed three key business
trends for 2006 that businesses must address for success?
1) Creative Compensation 2) PR for everyone 3) Companies Care
(reference Bermuda Business) Turn to the Lighthouse Performance
Strategies, Inc. solution; the focus is on charting your course
to success. Our vision is to inspire leaders to realize a
leadership renaissance, fully engaging their employees, and
their stakeholders.
Back to Top
Speaking for Lasting Impact
Guided by the Strategic Plan, and mission critical
values, presentations are provided that motivate employees
to be more part of the solution than the problem - creativity
over convention; got new ideas lately?
Will deliver any topic as identified in teleclass list for
audience of choice. Will also custom design a speech for a
special event. Contact
Healthcare Renaissance Consulting of LPS,
Inc. for rates.
Back to Top
Other Resources
Teleclasses/Workshops
Holistic Roadmap to Business Profitability
Are you a health care company leader who wants to profitably
expand your health care products and services into new markets
and geographies but might need a holistic roadmap?
This session will describe how a unique strategic-coach partnership
catalyzes an organization to achieve incremental, scalable
growth with measurable milestones and ROI. Health care executive
leaders will learn world class tactics to employ, and mission
critical behaviors to adopt that create a high performance
culture.
Participants will learn the tangible benefits of a dovetailed
approach to executing strategic and operations planning with
human capital coaching and mentoring.
Coaching is rapidly becoming the tool of choice for corporate
executives wanting breakthrough profitability, but remains
widely misunderstood among other leaders. This session will
shed the light and bust the myths about coaching.
Strategic Planning for Bringing Work
to Life, and Life to Work
This session will assist you to learn the necessity of getting
“strong” to achieve a high quality of work-life
and a balance in work and life. You will assess your areas
of strength and limitation to incorporate into your own personal
strategic planning. Identify your priority goals and tactics
to bring work to life, and life (ones’ self or personal
imprint) to work. Take some time out for you for a change;
make the changes for good!
Easily Transition From Leading
with Doubt to Leading with Conviction
Lets face it. Leadership is facing a crisis in confidence
from the Board room to the individual contributor. We need
stronger leaders. There is a lot resting on it. You have a
big job, a new business, high expectations, great talent.
You’re just not sure how to get success in a planful,
systematic and measurable way. Knowing that getting stronger
in your conviction is a place to start, this session quickly
reviews and applies the concepts of LeadStrong™
as a key to building leadership strength and effectiveness
Strengthening You While Leading
Them: Coaching the Gap for Leaders
So you’ve been promoted! That long sought after position
is yours. Or you are a seasoned executive, and now have broadened
responsibilities. The energy and creativity to lead others
comes first from strengthening ones own personal foundation.
Adopting the coach approach to development, you will learn
and apply the components of Personal Foundation© (Coach
University). Attend this session and watch your leadership
skill gap close!
Customized Coaching Clinic for
Leaders
Coaching is not an isolated competency, but an aggregation
of competencies, that, together create a skilled leader who
creates partnerships with employees to help them solve problems
and make the most of opportunities. Unlike a traditional bureaucratic
approach to leadership where the manager tells the employee
the correct thing to do, the manager seizes as many coachable
moments as possible to continuously develop the employees
to find their own answers and leverage situations to achieve
more optimal outcomes. This skill is best taught in a clinic
setting where preference is set on practice vs. lecture. This
clinic is delivered according to the time tested Corporate
Coach University Coaching Clinic format. Delivered over two
days, or four half day sessions. The clinic is a companion
to your companies’ leadership development initiatives,
can be customized to your mission critical
values, and is a key element to holding accountability
for business results, and becoming effective at managing diverse
employee groups. Contact
LPSI for more information.
Navigating Change for Leaders
The only predictable thing in work and in life is that change
will occur. Organizational leaders need effective transition
management skills to lead change and achieve intended outcomes.
This series of sessions educates leaders on the stages of
change, strategies for coping with change individually, and
within a team of diverse styles, and measurement of change
effectiveness, culminating in carving the leaders’ transition
path to a preferred future. May be delivered as part of an
organizational development
consultation, in support of
an already existing consultation, or as a stand alone program.
Fear Fifty No More: Fear Transformation
Tactics for Mid-Life
Take the Fifties Fitness Test, and learn what your “score”
is. Some of the questions address the very core of what scares
mid-lifers in their tracks i.e., Can you say no and feel good?
Can you state what you need, get your need met, and not feel
guilty? Can you say who you are, not just what you do? Is
your life designed around the values you hold dear? Does everyone
come first before, or after you?
The objective of this workshop is to help mid-lifers, at
risk for high stress, and for potential feelings of disenfranchisement
from their families, careers and ultimately themselves, to
transform fear into peace, connectedness and renewal.
| "As
we all get older, I believe it becomes easier to look
at the rest of our lives instead of just the next 12
months. It becomes easier, and even exciting, to embrace
the 20, 40 or even 60 years we have left on this earth
by asking ourselves "Hey, what's so important to
me that I want it for the rest of my life?" Or,
"What have I had enough of in my lifetime that
I'm ready to move on from, for the rest of my life?"
(Thomas Leonard, Founder,
Coach University, International Coach Federation and
Coachville.com) |
Check on
the request for information sheet if you would like information
on these topics
|
